🛠️ Repair & Calibration Services – Duncan Instruments Canada Ltd

🛠️ Repair & Calibration Services

Trusted by Professionals Across Canada—Since 1968

At Duncan Instruments, we calibrate and service thousands of instruments every year for technicians, utilities, and industrial clients across Canada. Whether it’s a single multimeter or an entire fleet, our expert team is ready to help—with fast turnaround, honest advice, and real people on the phone.

🔧 What We Service

We handle a wide range of test and measurement equipment, including:

  • Multimeters and Clamp Meters

  • Insulation Testers and Megohmmeters

  • Dielectric Strength Testers

  • Ground Resistance Meters

  • Micro-ohmmeters and Ratiometers

  • And more…

Not sure if we service your instrument? Just ask—if it measures, we probably do.

âś… Why Choose Duncan?

  • ISO 9001 Certified

  • Over 55 years of experience

  • Factory-trained technicians

  • Traceable calibration standards

  • Fast, reliable turnaround

  • No RMA hassle—just ship it

  • We stand behind what we sell and service

📦 How to Send or Deliver Your Equipment

We like to keep things simple—no RMA numbers or complicated forms.

If your instrument has a recent Duncan calibration sticker
or
comes with a business card or note identifying the owner,
that’s all we need to get started.

✉️ Shipping Instructions:

  • Pack your instrument securely (we reuse packaging where possible to reduce waste)

  • Include your business card or a simple note with your contact info

  • Ship to the address:  216 Rivermede Road, Unit 1 and 2, Concord ON L4K-3M6

🏢 In-Person Drop-Off:

Yes, you’re welcome to drop off your instruments during business hours. Just call ahead or buzz when you arrive—we’ll be happy to receive your gear.

âť“ Frequently Asked Questions

Q: Do I need to request an RMA before sending my equipment?
A: Nope. If your instrument has a Duncan sticker from the last calibration or a note with your contact info, just pack it and send it in. No forms. No hassle.

Q: How long does calibration or repair take?
A: Most jobs are completed within 5 to 7 business days after we receive your instrument. If you need a rush, just let us know—we’ll do our best.

Q: Can I drop equipment off in person?
A: Absolutely. Just call ahead or ring the buzzer at the door. We’re happy to see you.

Q: Will I receive a calibration certificate?
A: Yes. Every calibration includes a traceable certificate. We also keep a digital copy on file if you ever need a reprint.

Q: Can I get a quote before work begins?
A: Definitely. Just let us know when you send it in, and we’ll send you a quote before we proceed.

đź’¬ Still Have Questions?

We’re here to help.
📧 service@duncaninstr.com
đź“ž 416-742-4448

You’ll find all our contact details on this page